Capabilities Overview

As experts in knowledge transfer we’re working with large organisations undergoing major change programs.

Epsilon’s tailored knowledge transfer solutions underpin all your change management programs – assisting you to deploy new systems, policies or procedures and accelerating user adoption.

We’re focussed on delivering greater ROI by mitigating your risk and improving productivity across your entire organisation.

Consistently applying best practice to your business challenges, we eliminate inefficient processes by ensuring your users have the information, training and tools they need to do their jobs effectively.

Our Approach

We’re with you all the way, working collaboratively to implement flexible and workable knowledge transfer solutions.

Combining our expertise with your domain knowledge, our consultants are fully integrated into your project team. We see the world from your side, better understanding your business challenges, and the frustration of your users.

We spend time upfront establishing user needs, planning change interventions and allowing your team to experience the new technology before change occurs.

We ensure your users not just accept change, but embrace it.

We integrate seamlessly into your project teams – consulting, coaching and transferring knowledge to enable you to fully support future projects.