Business & Compliance Alert

Knowledge Transferred. Change embraced. Investment Realised.

Getting the right information, to the right person, at the right time is achievable with today’s advanced knowledge systems.

The next step is getting users to acknowledge change and take action when this knowledge is critical to business operations.

Epsilon’s Alert is an enterprise alert and notification solution that enhances your organisation’s business continuity, service quality and customer satisfaction by instantly alerting users to an event or exception that they need to know about, as it happens.

Ideal for organisations with compliance and service level obligations, the solution informs users of changes to business processes and rules relevant to their role, and tracks user acknowledgement of those changes.

Messages are created and sent by a system administrator using the Alert client. The system automatically tracks user acceptance and provides full receipt logging and acknowledgement reporting.

Or users can be automatically notified when changes occur – whether it be on a single webpage to an entire intranet or internet site – removing the human risk factor from business-critical processes.

In addition to the business efficiencies, the resulting reduction in reading unnecessary emails can save thousands of dollars in man hours.

Like to know more about Alert? Visit the Product Information page.