Features - how is Epsilon Alert different?
Epsilon Alert is a new and innovative solution for delivering critical business information to end users. The uniquely designed communication platform:
- delivers targeted notifications to users of important changes that affect them
- responds to user actions as they complete their business-as-usual tasks within the application
- manages limited life information centrally to eradicate unnecessary communication
- tracks user’s receipt and acknowledgement of important communications
- offers hierarchical alert structures, enabling administrators to target specific users with contextual messages
- allows Active Directory® integration. for the creation of groups combining both AD and non-AD users
- leverages existing email system if required as an alternative delivery mechanism
- provides simple, web-based reporting options
- integrates communication administration into the reporting interface
Advanced capabilities
In addition to the above, Alert’s advanced capabilities allow for:
- forward dating of notification releases and retirement time/date scheduling
- flexible user group management, including follow ups to recipient subgroups
- detailed management reporting, including on screen performance charts
- a series of staged alerts to be sent at timed intervals or triggered by user acknowledgements via a campaign feature
To find out more about Epsilon Alert and how it can improve your critical business communications and compliance obligations, call us on +61 2 8235 4700 or use the contact form.
