Technical Services - Epsilon Knowledge - IT knowledge management specialists

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Technical Services

Challenge Scoped. Experience Leveraged. Solution Delivered.

Epsilon delivers specialist technical resources to implement and customise our solutions.

Technical Support – Epsilon’s Help Desk provides support for our corporate customers across the world.

Extensibility – Epsilon’s development team builds extension technologies for applications such as Author-It.

XML – Epsilon has extensive experience working and manipulating XML and other text based content.

Document Conversion – Changing, Combining, Parsing and Formatting. Epsilon has systems and experience to get large amounts of information harnessed and returned.

Author-It Training and Consulting – Epsilon provides training and consulting services for this exceptional enterprise authoring platform.

Author-It Plug-in development – Epsilon’s software group extends the Author-It environment with both bespoke and off the shelf plug-ins. Our latest tool, Image Map Maker, allows you to create hotspots on images contained within Author-it documentation.

Epsilon’s development team has recently produced an exciting new plug in for Author-it.

The Image Map Maker provides Author-it users with a fast simple way of making hotspots on images for web deployment.

For use in flow charts, to make interactive websites, and any other image that needs click-through links.